Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Strathcona County, AB, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles annually, ensuring Canadian drivers get back on the road with confidence. Join a leading collision repair network with 400+ centers across three countries.

Role Overview

As a Field Technical Analyst, you will be the technical and KPI analysis expert supporting CSN's Field Operations Team in Quebec & Eastern Canada. Collaborate with management to improve business operations, audit estimates, and leverage CSN systems to enhance repair quality and profitability.

Key Responsibilities

  • Serve as a primary contact for technical analysis and repair-related guidance.
  • Manage high urgency issues, negotiate resolutions, and escalate complex cases.
  • Conduct targeted audits and assist with coaching and action plans.
  • Support shop operations including training and system improvements.
  • Report monthly on case management, store engagement, and KPI performance.

Qualifications

  • 5+ years experience in collision repair and estimating using Canadian systems (Audatex & Mitchell).
  • Knowledge of OEM procedures, GAA rules (Quebec), and continuous industry certifications.
  • Valid driver’s license and ability to manage a home office.

Work Environment & Travel

Fast-paced role requiring travel across stores and industry events, including occasional overnight stays.

What We Offer

  • Competitive salary & bonus program
  • Benefits package
  • Company laptop
  • Career growth opportunities

Join CSN and grow your career while making a real impact on the automotive collision repair industry.

Share this job

Csn Collision

Csn Collision

🚗 Join CSN Collision as a Remote Automotive Collision Field Technical Analyst! Work with a leading network across Canada, leveraging your expertise to improve repair operations in a fast-paced environment. Enjoy a competitive salary 💼, benefits, career growth, and the flexibility of remote work with travel opportunities. If you have 5+ years in collision repair and estimating, this is your chance to shine! 🌟

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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